The beds and room itself was clean and comfortable. The breakfast was also good.
Mckinsey
ottobre 2023
Rooms were clean, I was greeted at check-in by first name ( impressive), breakfast was good and well stocked considering I usually sleep in and catch it during the last hour of availability. Front desk clerks were very polite and understanding when i voiced my concerns over the pet rooms issue.
Angela
settembre 2023
The staff was so friendly, it was actually amazing. They really made you feel comfortable and at home. I very much appreciated the level of service. The breakfast was also great, loved the green chili they had (the breakfast potatoes could have def been crispy but that’s okay)!
Marissa
marzo 2023
The room was very clean, the beds were comfortable and the bed was super comfy. I travel a lot for work, and typically don’t take the time to write a review, but felt this needed a positive comment. When I checked in, Nancy, the general manager, greeted me in the most courteous way as a guest could be expected. She thoroughly explained the amenities of the resort to me and explained that she had skilled staff that would be working on site to assist me. There was a super nice, friendly staff member that was working the night shift that really impressed me. Her name was Virginia. She was super friendly and offered helpful advice and assistance to make my stay in Winter Park pleasant. Also, just as an outside observer, I observed Virginia politely deal with some rude guests in the best professional manner as possible. She calmly worked the problem and resolved it and calmed all parties involved. I was impressed. I kind of want to recruit Virginia for my company actually.
Michael
aprile 2023
Less than a 10’ drive from the Winter Park Ski area in the heart of downtown Winter Park. Walking distance to numerous restaurants. Nice, clean room with plenty of amenities. Welcoming staff. Very good breakfast included with a variety of hot and cold foods. Very accommodating to disabled guests as they was a group of handicapped skiers from the UK staying and a Winter Park shuttle picked them up at the door.
Richard
febbraio 2024
great location. walking distance to many amazing restaurants. one block away from skate and family park. awesome for families. From cleanliness to comfortability to customer service, hands down this has to be top five hotels I’ve stayed in, and I’ve stayed in a lot of hotels! They have a great breakfast that changes everyday with great choices. Hot and fresh eggs, bacon, sausage gravy and waffles were my favorite! The 14 person hot tub was really enjoyable. Would definitely recommend and am definitely coming back!
Deena
ottobre 2022
Great location, hot breakfast with limited cereal selections was otherwise well stocked. Room had faint odor of gas, helped with turning on fan but then the room got cold. Hot tub is basic but nice. Older hotel, the elevator was not working, fortunately we had no trouble with the stairs. Stayed for a ski vacation.
Jane
marzo 2024
Great breakfast. The girl working the kitchen rocks! Had a small issue which was addressed by the female graveyard manager and again in the am with Misty. Parking lot was busy. Great town. Great hotel. Ate at the Smoke House across the street. Yum
Ron
ottobre 2024
Our Room was perfect!!! When we were checking in at the front office we asked if they could move us to the quiet end of the floor and they didn’t hesitate and made it happen!!! We will always stay with them!!
Linda
maggio 2024
Eric at the front desk was lovely. The food was far better than the last hotel we stayed in, and the location was convenient for skiing in the morning AND making it back to the hotel in time to hit the hot tub once more before we checked-out.
Allyce
dicembre 2024